Frequently Asked Questions
Find quick answers to common questions about our dry fruits, shipping, packaging, and order tracking.
Are Crazilo products 100% natural and organic?
Yes! All our dry fruits, nuts, and spices are ethically sourced from premium certified farms without artificial additives, chemical preservatives, or synthetic food colors.
How long does shipping take?
Metro cities typically receive orders within 2 to 4 business days. Other regions across India take between 4 to 7 business days.
How can I track my order status?
You can track your live shipment anytime by visiting our Track Order page with your Order ID or phone number.
What payment methods do you accept?
We accept UPI (Google Pay, PhonePe, Paytm), Credit/Debit cards (Visa, MasterCard, RuPay), Net Banking, and Cash on Delivery (COD).
What is your return and refund policy?
We accept return requests within 7 days of delivery for damaged, defective, or incorrect items. Please refer to our Returns Policy page for complete details.